1xbat Frequently Asked Questions

1xbat requires a government-issued photo ID — your CNIC, passport, or driving licence — along with a proof-of-address document such as a recent utility bill or bank statement. Documents are reviewed within 24–48 hours. Completing KYC is mandatory before your first withdrawal is processed.

No. Each person is permitted one active 1xbat account only. Opening duplicate accounts is a breach of the Terms and Conditions. Any additional accounts found will be closed, and balances may be forfeited. If you have lost access to your existing account, contact 1xbat support to recover it rather than registering again.

On the 1xbat login page, click Forgot Password and enter the mobile number or email linked to your account. You will receive a reset link or OTP within a few minutes. If you no longer have access to the registered contact, reach out to 1xbat support with your CNIC details for manual verification and account recovery.

You can request account closure by contacting 1xbat support via the platform. Any verified balance remaining at the time of closure will be returned to your registered payment method after identity verification is confirmed. If you are closing your account for responsible gaming reasons, please consider self-exclusion first, which can be activated instantly from Account Settings.

Log in to your 1xbat account and go to Deposit. Select JazzCash, enter the amount you want to add (minimum Rs 200), and follow the on-screen instructions to authenticate via your JazzCash mobile wallet. Deposits via JazzCash are credited to your 1xbat balance instantly in most cases, with no fees charged by 1xbat.

Yes. 1xbat supports both deposits and withdrawals via Easypaisa. Select Easypaisa in the cashier section, enter your amount, and authorise the transaction through your Easypaisa wallet. Withdrawals to Easypaisa are typically processed within a few hours, subject to identity verification being complete on your account.

The minimum deposit on 1xbat is Rs 200 for most payment methods including JazzCash and Easypaisa. The minimum may differ slightly for bank transfers (HBL, UBL, Meezan Bank, Bank Alfalah) or crypto methods such as USDT TRC20. Check the cashier page for the current minimum applicable to your chosen payment method.

JazzCash and Easypaisa withdrawals from 1xbat are typically processed within 1–4 hours once your KYC is verified. Bank transfers to HBL, UBL, Meezan Bank, or Bank Alfalah may take 1–2 business days. Crypto withdrawals via USDT TRC20 are usually completed within 30–60 minutes depending on network conditions. Pending bonus wagering requirements must be cleared before any withdrawal is processed.

1xbat does not charge transaction fees on deposits or withdrawals. However, your payment provider — for example JazzCash, Easypaisa, or your bank — may apply their own service charges. 1xbat has no control over third-party provider fees. Check your payment provider's fee schedule before initiating a transaction.

1xbat covers a broad range of sports including cricket (PSL, international Tests, ODIs, and T20s), football, basketball, UFC, boxing, tennis, and more. Cricket betting is the most popular option among Pakistani players, with full market coverage including match winner, top batsman, total runs, and live in-play betting on major tournaments.

Yes. 1xbat offers comprehensive coverage of Pakistan Super League (PSL) matches, including pre-match and live in-play betting. Markets available typically include match winner, top run scorer, total sixes, and over/under totals. Odds are updated in real time during live PSL matches for active in-play wagering.

1xbat features a full casino lobby including live dealer games (baccarat, roulette, blackjack, and game shows from providers like Evolution Gaming), JILI slots, PG Soft titles, Pragmatic Play slots, fishing games, and arcade-style titles. The live casino streams real dealers in HD for an authentic experience from Karachi, Lahore, or anywhere in Pakistan.

Yes. All slots available on 1xbat use certified Random Number Generator (RNG) technology supplied by licensed game studios. Outcomes are statistically independent for every spin. Published Return to Player (RTP) percentages are set by the game providers and apply to each specific title. 1xbat does not alter or manipulate the game logic supplied by third-party studios.

Absolutely. The 1xbat platform is fully optimised for mobile browsers on both Android and iOS devices. You can access all sports betting markets, the full casino lobby, and your account cashier directly from Chrome or Safari on your phone without needing to download a separate app. The mobile experience is smooth on standard 4G connections available across Karachi, Lahore, Rawalpindi, and other Pakistani cities.

1xbat offers a welcome bonus for new players on their first deposit. The specific bonus amount and percentage match may vary — check the Promotions section of the 1xbat platform after registration for the current offer. New Pakistani players are typically eligible for a deposit match bonus applicable to sports betting, casino games, or both depending on the active promotion at the time.

Wagering requirements specify how many times you must bet through a bonus amount before any winnings derived from that bonus can be withdrawn. For example, a Rs 1,000 bonus with a 20x wagering requirement means you need to place Rs 20,000 in qualifying bets before withdrawing bonus-related winnings. Full wagering terms for each 1xbat promotion are listed in the promotion's specific terms and conditions.

Yes. All 1xbat bonuses have an expiry period within which the wagering requirements must be completed. The expiry timeframe varies by promotion — typically between 7 and 30 days from the date the bonus is credited. If wagering is not completed within the validity period, the bonus and any associated winnings are forfeited automatically. Always check the specific promotion terms when claiming any 1xbat bonus.

1xbat offers ongoing promotions and rewards for active players, including reload bonuses, cashback offers, and seasonal promotions tied to major cricket tournaments such as PSL and international series. Details of the current loyalty programme structure are available in the Promotions section after logging in. High-volume players may be contacted directly by the 1xbat team regarding VIP arrangements.

You must be at least 18 years old to register and use 1xbat. This is a strict requirement with no exceptions. 1xbat may request documentary proof of age at any point, including during registration or before processing a withdrawal. Accounts found to belong to users under 18 will be closed immediately and any balance forfeited.

Self-exclusion can be activated instantly from your 1xbat Account Settings under the Responsible Gaming section. Select the self-exclusion option, choose your preferred duration (minimum six months or permanent), and confirm. Your account is suspended immediately. All marketing from 1xbat is also stopped. If you need help activating self-exclusion, contact 1xbat support at [email protected] and the team will process it for you.

Yes. 1xbat allows you to set daily, weekly, or monthly deposit limits directly from Account Settings under Responsible Gaming. Once a limit is set, the platform will not accept deposits beyond that threshold until the period resets. Reductions to your limit take effect immediately, while increases require a 24-hour waiting period to prevent impulsive decisions during a session.

If you feel your gambling is becoming difficult to control, take action immediately. Use 1xbat's self-exclusion tool in Account Settings to suspend your account, or contact 1xbat support at [email protected]. Signs to watch for include chasing losses, hiding gambling from family, borrowing to gamble, or feeling anxious when not gambling. Our support team is available 24/7 and will handle all responsible gaming conversations with complete confidentiality and no judgement.

1xbat uses TLS/SSL encryption for all data transmitted between your device and the platform, and stores sensitive data in encrypted form. Personal data is never sold to third-party marketers. You can request access to, correction of, or deletion of your personal data by contacting 1xbat support. Full details are set out in the 1xbat Privacy Policy.